Grid50 Protection

What is Grid50 Protection?

At Grid50, we are commited to providing you with the simplest and safest experience possible when buying or selling camera-related gear. That’s why we created Grid50 Protection.

This program is in place to protect buyers and sellers on our marketplace. Learn more about the specific actions we take to ensure a safe and pleasant experience on Grid50:

Secure Transactions

Grid50 using the latest security technology to provide a safe and secure platform for selling and buying gear online.

We Have Your Back

In the unlikely event of a dispute, Grid50 will work with both the buyer and seller to come to solution.

Proactive Security

We constantly monitor for fraudulent activity and remove any listings or users that don’t adhere to our policies.

How to Qualify for Grid50 Protection:

To qualify for buyer or seller protection, orders must be completed directly through the Grid50 marketplace. This includes a record of payment and shipment (sellers must add tracking details before payment is released).

Any order done through other means (private messaging, offsite, etc.) will not qualify. Grid50 must also be notified of any dispute within 7 days of the shipment being delivered (as shown by the shipping service) or 14 days of the anticipated delivery date in the case of a non-delivery.